Having a problem connecting
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brunok2528
Posts
1
Registration date
Monday April 22, 2013
Status
Member
Last seen
April 22, 2013
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Apr 22, 2013 at 12:01 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 22, 2013 at 01:33 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 22, 2013 at 01:33 PM
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1 response
xpcman
Posts
19528
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,824
Apr 22, 2013 at 01:33 PM
Apr 22, 2013 at 01:33 PM
What support (computer maker or ISP?)
What type of internet access?
Wired or wifi connection?
There are multiple failure points possible:
1. ISP
2. modem
3. router
4. computer hardware (different hardware for wired and wireless connection)
5. computer software (firewall, virus, Windows)
Can you test the computer on a friends network or have a friend use your connection? Or do you have other computers and/or tablets/phones that can be used to test the connection?
You might need to have a local computer repair shop take a look at the computer. These types of problems often take "hands on" access to diagnose and fix.
Good Luck
What type of internet access?
Wired or wifi connection?
There are multiple failure points possible:
1. ISP
2. modem
3. router
4. computer hardware (different hardware for wired and wireless connection)
5. computer software (firewall, virus, Windows)
Can you test the computer on a friends network or have a friend use your connection? Or do you have other computers and/or tablets/phones that can be used to test the connection?
You might need to have a local computer repair shop take a look at the computer. These types of problems often take "hands on" access to diagnose and fix.
Good Luck
