Cd drive problem
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shajideepa
Posts
16
Registration date
Saturday 16 March 2013
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Member
Last seen
5 April 2014
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24 Apr 2013 à 13:30
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 26 Apr 2013 à 06:39
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 26 Apr 2013 à 06:39
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1 response
Zohaib R
Posts
2368
Registration date
Sunday 23 September 2012
Status
Member
Last seen
13 December 2018
69
26 Apr 2013 à 06:39
26 Apr 2013 à 06:39
Hi shajideepa,
This problem might happen because of software or hardware issues. Software problems include Windows Operating System related problems, Optical Drive firmware related issues, BIOS related issues, etc. whereas hardware problems include Optical Drive Failure, Lens problem, Optical Drive Interposer (connector) related issues, etc.
Please try the below mentioned steps and check if this fixes the problem:
1. Check with different known good CD/DVD to see if same issue occurs. If no, the issue is with the CD/DVD media not the Optical Drive or software.
2. If you are using Windows 7, run "Optical Drive Troubleshooter" from the below mentioned link:
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
3. Download and Install the latest "Optical Drive Firmware" from the manufacturer's website.
4. Uninstall and then re-install the DVD/BD-playback Software if any.
5. Update / re-install the computer's audio / video driver.
Do reply with results.
Thanks & Regards
Zohaib R
#iworkfordell
This problem might happen because of software or hardware issues. Software problems include Windows Operating System related problems, Optical Drive firmware related issues, BIOS related issues, etc. whereas hardware problems include Optical Drive Failure, Lens problem, Optical Drive Interposer (connector) related issues, etc.
Please try the below mentioned steps and check if this fixes the problem:
1. Check with different known good CD/DVD to see if same issue occurs. If no, the issue is with the CD/DVD media not the Optical Drive or software.
2. If you are using Windows 7, run "Optical Drive Troubleshooter" from the below mentioned link:
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
3. Download and Install the latest "Optical Drive Firmware" from the manufacturer's website.
4. Uninstall and then re-install the DVD/BD-playback Software if any.
5. Update / re-install the computer's audio / video driver.
Do reply with results.
Thanks & Regards
Zohaib R
#iworkfordell
