RAM Compatibility Issue Closed

Question

Hi, and thanks for taking the time to read this

I've been running this computer for about 3 years now. I had Windows XP 32 bit installed. Recently I wanted to start playing a more demanding game online, and so I wanted to upgrade my RAM. Since XP has a 4gb RAM cap, I had to upgrade to Windows 7 64 bit. 

A friend wanted me to test his RAM out, since he was having issues and didn't know if it was his RAM or his video card. I figured the timing was pretty good since I was waiting on my RAM anyways, and I had already installed Windows 7. 

Upon putting his RAM in I couldn't get to bios even. I figured it was just his RAM, but now I have the same problem with my RAM that I ordered. 

I'm not sure what the specs are on my old RAM, and I can't find the package(though I can find every other hardware package from this computer) it came in. 

My motherboard is: 
ASUS M4A785TD-V EVO 

My new RAM is: 
G.SKILL Sniper Gaming Series 32GB (4 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-1600C9Q-32GSR 


I already looked into it and found out that my motherboard is only compatible to 16GB of RAM. Finding this I tried 2, and even 1 stick of this new RAM, all with the same result. I put my old RAM back in and it booted up just fine.


Any help would be appreciated, as I'm at a loss at this point. Thank you for your time.

Ambucias · Answer

Greetings,

Is your motherboard built to receive memory sticks which are DDR, DDR2 or DDR3 ?  Have you purchased the correct type of memory sticks ?

Regards

SynAdam · Answer

Hi, 

My motherboard specs say:

4 x DIMM, Max. 16 GB, DDR3 1800(O.C.)*/1600(O.C.)/1333/1066/800 ECC,Non-ECC,Un-buffered Memory
Dual Channel memory architecture
*AMD AM3 100 and 200 series CPU support up to DDR3 1066MHz 


Sorry, I'm unsure how much of that is irrelevant information.

Thanks for the time, and response.

Ambucias · Answer

Hi,

From my experience, of your previous sticks were, for instance, DDR you should not insert any other type such as DDR 2 or 3.  

The second thing to be careful about is the sticks strength; always insert the stick with the most memory into the first slot and so on. 

When you said that your machine worked with the previous stick, I immediatly though that it was a stick compatibility problem or positionning.

I hope this is of some help.

Regards

P.S. Please ensure not to get any static electricity when you manipulate the RAM sticks, they may get burnt beyond repair.

RAM Compatibility Issue

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