Dell 3520 dvd not working

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kkkaaal Posts 1 Registration date Sunday July 7, 2013 Status Member Last seen July 7, 2013 - Jul 7, 2013 at 08:19 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jul 8, 2013 at 06:33 AM
Hell,
i have dell inspiron 3520 an the cd/dvd drive is not working. when I try opening it produces jammed sound. I am fed up with it please help me out of it.

1 reply

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Jul 8, 2013 at 06:33 AM
Hi,

From your post I understand that you are not able to eject the Optical Drive tray. Please try these steps and reply with results:

1. Restart the Computer and Attempt to Eject the Disc within the Operating System Environment (Right-Click the Optical Drive Icon in "Windows Explorer/My Computer" and select "Eject").
2. Attempt to Manually Eject the CD tray in the System Setup (BIOS) after resetting BIOS defaults.
3. Use the Emergency Eject Option to Open the Tray (insert a safety pin in the Eject-Hole adjacent to the eject button on the Optical Drive Bezel).
4. Re-seat the Optical Drive. You can find steps on how to re-seat the Optical Drive in the Service Manual.

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