Having problem with PC DVD writer

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alain geoffroy
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Saturday July 20, 2013
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July 20, 2013
- Jul 20, 2013 at 05:43 PM
jack4rall
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- Jul 20, 2013 at 06:13 PM
hi to everyone,
i am very happy to be amount you , and i hope we will together make a better day for each of us: please i dont know if any one can help , but my PC DVD reader is not acting when i input a DVD ! what can i do? thanks in advance

1 reply

jack4rall
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6428
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Sunday June 6, 2010
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Jul 20, 2013 at 06:13 PM
Hello,

Try this 1

If your DVD writer is having an issue in reading the CD\DVD then

1) Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

2) If the problem still exists then try cleaning the drive lens. Click on the below

link and follow the instructions.

https://ccm.net/faq/2917-lens-cleaners

3) Update the firmware.

Good Luck
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