, I forgot my yahoo mails security questions answer

Closed
raedahmed79 Posts 3 Registration date Wednesday July 24, 2013 Status Member Last seen July 24, 2013 - Jul 24, 2013 at 03:21 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Nov 6, 2014 at 06:08 AM
hello,
I forgot my yahoo mails security questions answer. 1st questions answer I know. Second questions answer I dont remember. Few days back I change my passward. Now I forgot it.No help from yahoo also.Please help me as my important mails are in this. >

3 replies

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,232
Jul 24, 2013 at 04:30 PM
Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT
3
hello,
I forgot my yahoo mails security questions answer. 1st questions answer I know. Second questions answer I dont remember. Few days back I change my passward. Now I forgot it.No help from yahoo also.Please help me as my important mails are in this. >
1
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,232
Nov 6, 2014 at 06:08 AM
Here is the solution provided by Yahoo:
Go to this page
https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT
Select password and sign in
Select forgot password
Click on "password helper" or
Click on the envelope to get the Yahoo customer service phone number for your region. If you find none for your region, click on the envelope to open an e-mail case.
If you do not know your security question, in the space provided for them, write "unknown"
Good luck
0