Acer aspire one netbook/ black screen of death?????

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shay32 Posts 6 Registration date Monday July 29, 2013 Status Member Last seen July 30, 2013 - Jul 29, 2013 at 04:44 PM
 Blocked Profile - Jul 30, 2013 at 05:00 PM
it will boot to a gray screen and just my mouse pointer i have tryed alot and when i do the f8 it comes up with and error ugh it s irritating me have tryed searching for a solution but havent found any that would work ? it would help i guess if i knew what i was doing? can anyone help oh and it has windows 7 starter.

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Blocked Profile
Jul 29, 2013 at 05:23 PM
What error? That error can more than likely lead to the correct fix. Please respond with error, and the model of your machine would possible help.
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shay32 Posts 6 Registration date Monday July 29, 2013 Status Member Last seen July 30, 2013
Jul 29, 2013 at 05:39 PM
aspire one D257-13450 and then it says status : 0xc00000e9 Info : an unexpected I/O error has occurred
sorry lol
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shay32 Posts 6 Registration date Monday July 29, 2013 Status Member Last seen July 30, 2013
Jul 29, 2013 at 05:40 PM
oh then it says enter to continue but it wont continue it just freezes
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shay32 Posts 6 Registration date Monday July 29, 2013 Status Member Last seen July 30, 2013
Jul 29, 2013 at 05:41 PM
i can boot it normally but it goes to a gray screen with just a mouse curser and nothing else
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Blocked Profile
Jul 30, 2013 at 11:05 AM
If you have a windows 7 disk, get into bios, and turn the boot device to cd/dvdrom and put disk in. It will spinup and ask what do you wish to do. Select repair. Its sounds like your hard drive is bad, and chkdsk from cd will check and repair for you if it is a disk error.

If you have never logged into bios, then you are better to take it to a repair shop, and it is not a 1 2 3 fix. You must be able to logically think about what task you are trying to perform, so if you have never logged into bios, take it to get repaired.
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shay32 Posts 6 Registration date Monday July 29, 2013 Status Member Last seen July 30, 2013
Jul 30, 2013 at 11:31 AM
its a netbook no disk drive and i might as well get a new computer if i cant fix it myself cus ill probably end up paying more than i should to get it fixed thats why i was looking to see if there was something i could do before i considered it a paper weight
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Blocked Profile
Jul 30, 2013 at 12:23 PM
Do you have any methods to make a USB disk? Like a freinds house, or a computer lab? So, then get into bios and change boot device to usb. Once you get into a lab, then Microsoft gives you the means to make a USB bootable to repair. Let me know if you are interested in this route?
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shay32 Posts 6 Registration date Monday July 29, 2013 Status Member Last seen July 30, 2013
Jul 30, 2013 at 12:55 PM
yea i am i will have to go get a usb drive first how big of one would i need
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Blocked Profile
Jul 30, 2013 at 05:00 PM
You will need at least 4 GB, sorry so long to respond....

Here is the link to microsoft

http://www.microsoftstore.com/store/msusa/html/pbPage.Help_Win7_usbdvd_dwnTool

You can download the ISO also. If you already have a valid license, then you can apply your license, you may have to call microsoft to get a new license, but as long as it all legit, I have never been challenged by Microsoft concerning a failed license.
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