I cant download attachments on yahoo mail, my anti virus is avas [Closed]

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i cant download attachments on yahoo mail, my anti virus is avast. please help me.
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Hello Violet

Follow the instructions in this Kioskea How-to article:

https://ccm.net/faq/5580-unable-to-download-attachments-in-yahoo-mail
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hi, im sorry but I have tried disabling all the add ons on internet explorer but nothing happens. by the way im using google browser and I dont know where to manage the add ons.
please help me if you know it. thank you so much
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See in your antivirus if some function is preventing the downloads