Can anyone direct me to where I can get a "windows boot CD" free?
My sister sent me her HP laptop and asked me to dump it and put it back to factory specs.it is operating on Windows 7 home Premium.
She told me her user name and password. So, I turn it on and up pops the sign in page; so right off I saw that her real name was there so I added the password;and got "username or password is incorrect".
That is as far as I have been able to get.The more I read on the problem the more confused I get.
I have deduced that I need a windows boot cd; well HP has one for $200 and I do not have that kind of money.
When I do a search for "free windows boot cd" as with all things it shows a multitude of lists;so I try the first on the list and once again there is so much information I get lost as a goose in a snowstorm!!
Would someone please have mercy on an old(er) lady and guide me to the boot cd and step by step on how to get into windows and online. And quite possibly how to dump it.
She wants to dump it because a "friend" used it and goodness knows what all she did to it.
Your help will be tremendously appreciated.
thank you in advance; from sunny south ALABAMA......sizzer
You can create Windows password reset disk on a computer by downloading the software from the internet. With the disk you can remove the forgotten password. There are only four steps to follow:
Download Windows Login Recovery and install it on the available computer
Run the software and use it to burn a Windows password recovery disk (you could burn the file into the blank CD/DVD or USB flash drive)
Change the BIOS setting of your locked computer to make it boot from the CD-ROM (start computer and press F2 or Delete to enter BIOS setup).
Boot your locked computer from the created disk and remove the Windows password.
I was asked the make and model.....it is a HP G56-123NR notebook
and as I stated it turns on and goes to the page that asks for password.
when I enter the one my sister gave me; it prompts that "user name or password incorrect.
Perhaps I just need to know how to change that info ?