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Computer crashed

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tth362 Posts 2 Registration date Sunday January 26, 2014 Status Member Last seen January 26, 2014 - Jan 26, 2014 at 02:25 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 26, 2014 at 04:21 PM
I was in the middle of restoring my computer .. After restarting it went to a black screen and froze. Ive tryed hitting f11,f8 & trying to start in safe mode it wont do anything. I still will not start up . Could someone please help me..
My laptop model is : Hp Pavilion g7-1219wm

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Answer 1 / 2
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jan 26, 2014 at 07:07 AM
This is the time to use the HP recovery CD's that were supplied when you purchased the machine.
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Answer 2 / 2
tth362 Posts 2 Registration date Sunday January 26, 2014 Status Member Last seen January 26, 2014
Jan 26, 2014 at 11:17 AM
I dont have the disk ive have the computer for about 3years the cd was misplaced
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jan 26, 2014 at 04:21 PM
Sorry to hear that.

I suggest you contact HP for a copy.
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