Can't watch videos from YouTube but I can still hear the sound

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Floppy82 Posts 1 Registration date Wednesday February 26, 2014 Status Member Last seen February 26, 2014 - Updated on Jun 8, 2017 at 05:28 AM
Picka - Jan 7, 2018 at 11:02 AM

Hello,

I have a strange problem with youtube. Videos that I could see before now I can hear only the sound. And this is happening since last week end. The funny thing is that videos with advertisements works good. I tried to run again the computer or also to restart my computer from a certain point in the past losing the latest updates and I thought I could work. It worked but only for one day.

Please someone helps me.

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3 replies

Answer 1 / 3

Ostalstew Posts 1 Registration date Tuesday January 10, 2017 Status Member Last seen January 10, 2017 5
Jan 10, 2017 at 04:40 AM

As a temporary workaround, you can try one, or both, of the following:
1) Right click on the player > click Settings > Disable Hardware Acceleration > Refresh your Internet Browser
2) Try closing your browser and re-load the video.

mirkat
Apr 23, 2016 at 08:31 PM

thank you!!!!!!!!!!!!!

Xinguara
Jun 12, 2017 at 11:36 AM

I solved this by changed the balance option, on the playback devices>properties>levels>balance.
I use an extension from my headphone and it seems to just pass 1 channel.

Piyus jain
Aug 29, 2017 at 02:11 PM

I have no option of extension in setting on YouTube

Rony
Sep 8, 2017 at 04:35 PM

What did you mean by "the player" when you have mentioned "right click on the player"?

Picka
Jan 7, 2018 at 11:02 AM

Thank you very much!

Answer 2 / 3

Xirtia Posts 3 Registration date Wednesday February 26, 2014 Status Member Last seen March 8, 2014 1
Feb 26, 2014 at 11:36 PM

Okay im not too sure if this is the problem but I hope it works for you as this happened to me.

Depending on which browser you have (I use Chrome) Go to the Settings which you will find under the menu button in the right hand corner of your browser (If you are using Chrome)

And then on the left hand side you will see a list of options:

History
Extensions
Settings

Help

You want to click the Extension button and a page will open up.
Once this have done this you should see "Flash Extension" Or "Adobe Flash somthing" Whatever it called.

Just click enable and refresh your browser and it should work!

If this helps your welcome!!

filo82
Feb 28, 2014 at 05:26 PM

thank. Done! And I realize that I don't have this extensions. Do should I try to download them?

Doodelz
Feb 26, 2016 at 03:56 AM

For Firefox. Go to tools -> Options -> Click the advanced tab on the bottom left -> De-select Use hardware acceleration when available -> Refresh video and all should be well with the world.

juniper
Mar 22, 2016 at 10:19 PM

I finally figured out what works for me, so if none of those work for you try this! I'm using chrome. Go to chrome settings from the menu and scroll down to where it says "Privacy". Then, uncheck the box that says "Protect you and your device from dangerous sites". I reloaded youtube and it worked fine after that.

Hope this helps!

master
Apr 13, 2016 at 08:32 PM

hit f5, it will refresh it

garryville
Apr 18, 2016 at 09:21 AM

thank you, added flash player for YouTube, under extensions and it works again

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