Cannot open kies

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cindy8652
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- Apr 4, 2014 at 05:56 AM
Ambucias
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- Apr 4, 2014 at 08:27 AM
I Had kies download several times but can not open. I don't know why.
How to open it?

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Ambucias
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Apr 4, 2014 at 07:59 AM
Hi Cindy

From what site are you trying to download from?

On what are you trying to download? Phone or computer?

What is your phone?
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cindy8652
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Apr 4, 2014 at 08:11 AM
Hello.
I had kies download from en.kioskea.net.
I want to transfer my data to my notebook cos my phone is something wrong
Do I need to download it for phone and notebook?
I have samsung galaxy note 3.
My notebook is Mac.

Thank you
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Ambucias
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Apr 4, 2014 at 08:22 AM
You must download it on your notebook if it has

MacOS OS X version 10.5 or later

Ensure you have this version of Kies:

https://ccm.net/downloads/tools/6313-samsung-kies/

Good luck
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cindy8652
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Apr 4, 2014 at 08:25 AM
Thank you for your fast answer.
You mean I don't need to download kies on my phone.
Thank you
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Ambucias
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Apr 4, 2014 at 08:27 AM
I don't believe so.

You are most welcome
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