Installation of Kies

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munyaga Posts 1 Registration date Monday May 12, 2014 Status Member Last seen May 12, 2014 - May 12, 2014 at 11:59 AM
alissatech Posts 2 Registration date Tuesday May 13, 2014 Status Member Last seen May 13, 2014 - May 13, 2014 at 12:55 AM
I have managed to successfully installed Samsung kies in my laptop so that I could be able to backup my data. i am having difficulties to get the device connected to the laptop and I have trie all kind of troubleshooting with success. Can somebody help with a tip


Willington

2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
May 12, 2014 at 04:50 PM
Hi Willington,

What device are you talking about.

Have you downloaded Kies from here?

https://ccm.net/downloads/tools/6313-samsung-kies/
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alissatech Posts 2 Registration date Tuesday May 13, 2014 Status Member Last seen May 13, 2014
May 13, 2014 at 12:55 AM
Best website to download Kies from is at www.samsung.com/kies

Also download samsung usb drivers, maybe you don't have them in your laptop. If you don't your laptop won't be able to recognize your phone. After kies download a computer restart is neccesary
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