Win7 -- can view mapped drives but cannot ping host computer Closed

Question

Hello,


I am at a loss here and hope someone can fix this.  On a Win7 desktop, I am able to map the drives from a server and view contents but cannot ping it.  Because of this, I am not able to run the client software that requires it to be connected to the server.

I always thought that if you cannot ping a computer, you will not be able to map that computer's drives.  What gives?

Thank you in advance.

kieferschild · Answer

Hello,

can other computers ping the server?

if not, try disabling the firewall on the server/client computer and trying again.

also, disable any antivirus solution and try again.

do your mapped drives point to hostname or IP address?

technoob · Answer

hi,

other computers can ping the server.  I have turned off the firewall and antivirus, rebooted the computer after, and still no luck.  the mapped drives points to hostname.

kieferschild · Answer

from this PC can you browse to the server?

Start > Run > \SERVERNAME ?

what happens when you open up CMD and ping SERVERNAME then ping IP of server?

kieferschild · Answer

Try disabling the firewall and antivirus program.

ac3mark · Answer

If I may, simplest first.

Windows 7 will not prompt for network location. Do you have a network location?

I used to see this alot when deploying dsl for BS&S!

Win7 -- can view mapped drives but cannot ping host computer

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