Password needed

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meandher Posts 1 Registration date Friday 20 June 2014 Status Member Last seen 20 June 2014 - 20 Jun 2014 à 01:49
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 20 Jun 2014 à 06:47
I am trying to refresh my computer. when I turn it on it asks for a password that is not known to me or my wife. we bought the Gateway Desktop PC model #SX2110G about a year ago. I need to refresh this PC but cant because I don't know the password to get in. Please help.

1 response

Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
20 Jun 2014 à 06:47
Greetings,

We are terribly sorry but Kioskea cannot help you to recover your lost password, because you can't prove to anybody on this forum that you are the legitimate owner.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Best regards

Moderator