I forgot my password

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Kangliejam Posts 1 Registration date Monday November 10, 2014 Status Member Last seen November 10, 2014 - Nov 10, 2014 at 07:08 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 10, 2014 at 07:14 AM
I forgot my password and the alternate email address was only the last option that shows in resetting my password.but that email is no longer functional. I don't hav any other options like answering security questions or through phone no .. I tried calling yahoo customer care.. I was on a hold for like 3 hrs and suddenly got disconnected..please anyone can help me how to reset my password without the use of alternate email address.. Thank u

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Nov 10, 2014 at 07:14 AM
Here is the solution provided by Yahoo:

Go to this page
https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT
Select password and sign in
Select forgot password
Click on "password helper"

open an e-mail case. If you do not know your security question, in the space provided for them, write "unknown"
Good luck
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