Forgot my password

Closed
azaz - Nov 13, 2014 at 12:16 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Nov 13, 2014 at 06:01 AM
Hello, I forgot my password. The only option that comes up for recovery is to use my alternate email and nothing more. My alternate email was my student email which is no longer functional. I cannot see any link asking for phone number or security questions. I lost access to my alternate email when I graduated from school. Please can anyone help me with ideas on how to reset my password without the use of alternate email



1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Nov 13, 2014 at 06:01 AM
Try this

Go to this link:

https://support.google.com/accounts/troubleshooter/2402620?visit_id=637146158022806256-2830982022&rd=3#ts=2402626,2402728

Click on I have trouble with two step verification

Use the account recovery form.

Good luck
0