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Regarding USB Ports virus problem

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shenbagasundar Posts 1 Registration date Wednesday November 26, 2014 Status Member Last seen November 26, 2014 - Nov 26, 2014 at 02:53 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 26, 2014 at 04:47 AM
Hello,

I have laptop with windows 7 (os). My inserted his External hard disk in my laptop. Then after none of my USB ports are detecting any USB. I don't know what kind of Virus it is. Kindly instruct me to remove it.

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Answer 1 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Nov 26, 2014 at 04:47 AM
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again
2

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