WD My Passport SES recognized but not functioning

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confuciusinisterro Posts 5 Registration date Friday June 21, 2013 Status Member Last seen June 22, 2013 - Jun 21, 2013 at 05:23 PM
confuciusinisterro Posts 5 Registration date Friday June 21, 2013 Status Member Last seen June 22, 2013 - Jun 22, 2013 at 03:50 PM
Hello,

I've been having problems with my external hard drive. Yesterday I plugged it into a DVD player and a laptop, and it worked fine. Today I tried connecting it to my own computer, where it generally works flawlessly, and couldn't make it work.

My computer recognized the hard drive but no letter is assigned to it and I cannot access the data; it's as if it wasn't installed. Also whenever connected my computer works very slow, occassioally freezing. It appears on my list of computer devices when connected but whenever I try to do something from there it freezes.

What options do I have left? is it possible my external hard drive was infected in the other laptop, and if so, is there anything I can do about it without losing any data?

Thanks!

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3 replies

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 21, 2013 at 10:47 PM
Hello,
Try this 1
Click on Start --> Run --> Type diskmgmt.msc and press Enter. "Disk Management" will be opened.
Let us know if you are able to see your external drive partition in the Disk Management.
Good Luck
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