Screen black and when i try to turn it off manual it refuse.

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Ortiz - 3 Dec 2014 à 04:53
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 3 Dec 2014 à 09:57
Hello,
i have dell inspiron laptop it show that is on but the screen black and when i try to turn it off manual it refuse.



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1 response

jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
3 Dec 2014 à 09:57
Hello,

Try this 1

1) Remove the AC power adapter --> Remove the battery --> Hold the power

button for 60 seconds --> Connect the AC power adapter then try to switch ON

the laptop and later put the battery back into the laptop.

2) If the problem still exists then click on the below link and follow the instructions

https://ccm.net/faq/9066-laptop-screen-won-t-turn-on

Good Luck