Screen black and when i try to turn it off manual it refuse. [Closed]

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Hello,
i have dell inspiron laptop it show that is on but the screen black and when i try to turn it off manual it refuse.



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Posts
6491
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,

Try this 1

1) Remove the AC power adapter --> Remove the battery --> Hold the power

button for 60 seconds --> Connect the AC power adapter then try to switch ON

the laptop and later put the battery back into the laptop.

2) If the problem still exists then click on the below link and follow the instructions

https://ccm.net/faq/9066-laptop-screen-won-t-turn-on

Good Luck