Screen black and when i try to turn it off manual it refuse.

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Ortiz - Dec 3, 2014 at 04:53 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Dec 3, 2014 at 09:57 AM
Hello,
i have dell inspiron laptop it show that is on but the screen black and when i try to turn it off manual it refuse.



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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 3, 2014 at 09:57 AM
Hello,

Try this 1

1) Remove the AC power adapter --> Remove the battery --> Hold the power

button for 60 seconds --> Connect the AC power adapter then try to switch ON

the laptop and later put the battery back into the laptop.

2) If the problem still exists then click on the below link and follow the instructions

https://ccm.net/faq/9066-laptop-screen-won-t-turn-on

Good Luck
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