Computer shuts off randomly during various games
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human_wheatley
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Jan 6, 2015 at 09:52 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jan 8, 2015 at 02:39 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jan 8, 2015 at 02:39 AM
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human_wheatley
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Jan 6, 2015 at 09:52 PM
Jan 6, 2015 at 09:52 PM
Please help im sick of this problem!
R2D2_WD
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Jan 7, 2015 at 02:34 AM
Jan 7, 2015 at 02:34 AM
Hi there,
Does it shut down while not playing games, for example while watching HD movies? I would suggest you to clean your laptop, because it may be overheating. Try monitoring your components' temperature.
Hope this helps
Does it shut down while not playing games, for example while watching HD movies? I would suggest you to clean your laptop, because it may be overheating. Try monitoring your components' temperature.
Hope this helps
human_wheatley
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Jan 7, 2015 at 06:04 PM
Jan 7, 2015 at 06:04 PM
No, only games. I dont believe i have tried watching an HD movie on it though. The fan does blast wa up though on the games
R2D2_WD
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Jan 8, 2015 at 02:39 AM
Jan 8, 2015 at 02:39 AM
Well, I would say that the hardware is fine, but you should clean the laptop. The fan is spinning up, because of the high temperature, but can not cool enough because of the dust and, as a precaution, your laptop shuts down to prevent some hardware damage. It happens only in games, because that is where the laptop uses a lot of resources, like processor, RAM, video, etc.
If cleaning the laptop does not solve the issue, you should contact a technician to verify where the issue comes from.
If cleaning the laptop does not solve the issue, you should contact a technician to verify where the issue comes from.
