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Laptop turns off when power cord is removed. [Solved/Closed]

- - Latest reply:  lol - Jan 5, 2019 at 09:55 AM
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Hello,
My Gateway 9500 Laptop unexpectedly turns off, when the battery charger (power cord) is unplugged. The battery is new (purchased on 11/09/09) and charged it for 24 hours. I just insatalled Windows XP Pro. SP3 without the battery in the laptop and I remember seeing some type of error message about the battery. I didn't think anything about it then. Maybe it is causeing this problem now. Please help.
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Best answer
approved by Jean-François Pillou on Nov 26, 2018
Report Respond to KEN
218
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For those of you having the problem of a HP laptop shutting off when you unplug the charger and your battery is fully charged, I can help you.

There is nothing wrong with the laptop, battery, or computer, it is a power management settings.
  • If you go to display properties, select the screen saver tab, then click the "power" button,
  • in the power schemes field is a drop down window, click on it and select "Rixane Power Scheme", it is a power switching utility that quickly switches between AC and Battery when the power cable/charger is plugged in or unplugged while the laptop is on.
  • If you have it set to "always on" it will shut off when you pull the power cord, even if the battery is charged.
  • This will also happen on many non-HP laptops, if you don't have a HP laptop or there is not a "Rixane" option available, select the "Portable/Laptop" power scheme.


Hope this helps!

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You saved the day!
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where I get the display properties? I'm so confused right know.
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Hi Ken.

Your solution worked like a charm.

I selected now the Laptop power scheme.

I used to selected the Allway on power scheme, and after some time working with the battery, the screen got blanck.

Many thanks,

Joao
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Thank You
Report Respond to lol
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Now can you explain for Windows 10
Report Respond to j
24
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turn on laptop unplugged,when fully on then plug it in.then remove plug,shud stay
on
Report Respond to Nick
16
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Sounds like your battery is bad. I would return it and get a new one. They should replace the battery since you just bought it 2 days ago.
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