Sims 3 keeps crashing [Solved/Closed]

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Sims 3 keeps crashing [Solved/Closed]

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PattyAL

Posts: 1
Registration date: Wednesday July 3, 2013
Status: Member
Last seen: July 3, 2013

- Jul 3, 2013 at 12:08 PM
annominous - Jan 4, 2018 at 03:11 PM

Hello,

I've had this problem for a while, i'll be playing my game for like a couple minutes and then it'll either freeze up and i'll have to close it with out saving, or it'll just close down on its own. I don't really download anything so it can't be because of that. i've tried almost everything. I can't uninstall and reinstall everything because I don't have all of my games any more so that would just suck. I have Windows 7, if that helps. help me please?

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8 replies

Answer 2 / 8

Sydney
Feb 17, 2014 at 03:21 PM

Go to Control panel
System and Security
System
Advanced System Settings
Performance > Settings
Data Execution Prevention
Then click the second option and turn off dep for sims launcher and expansions packs.

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Embo
Jul 5, 2014 at 07:42 PM

i acnt find dep

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didi boy
Aug 24, 2014 at 03:15 AM

well done it help

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Kitzz
Sep 12, 2014 at 07:38 AM

I have the same problem but I'm unsure of how this solution works. DEP, according to Windows Help and Support, "is a security feature that can help prevent damage to your computer from viruses and other security threats. Harmful programs can try to attack Windows by attempting to run (also known as execute) code from system memory locations reserved for Windows and other authorized programs. These types of attacks can harm your programs and files.

DEP can help protect your computer by monitoring your programs to make sure that they use system memory safely. If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you." - Quoted from Windows Help and Support, What is Data Execution Prevention?

That is saying, that if it (DEP) is to stop, and close The Sims 3, then it would also notify you that it has done so. I haven't seen one person post about the DEP notifying them that the DEP closed The Sims 3.

However, if I am wrong, I give my greatest apologies and hope everyone finds a solution to this problem. Have a great rest of the day.

Sincerely,
Kitzz =^_^=

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soreal
Sep 29, 2014 at 03:58 PM

kitzz I am with you

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Tonya
Nov 5, 2014 at 06:12 PM

It won't let me, I try to select sims 3 but all it says is "No such interface supported"

i did get it off of Steam, would that make a difference?

Answer 3 / 8

kpies110
Aug 18, 2013 at 11:19 PM

Yeah, that happens to me too, it usually happens to people on laptops so if you re doing that, it might be the reason, The Sims 3 is a powerful game unlike others, so it won't be able to handle well on any system, it even crashes on $5000 gaming systems, the game is unstable and that's Maxis's fault, so it's inevitable and nobody can help you, just blame EA and Maxis for making the game too powerful.

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Jpumn
Sep 21, 2014 at 02:24 PM

sims 4 is fine the system has been developed

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RyRy
Oct 19, 2014 at 08:14 AM

@Ryan1mc3 How Do You Change The Properties Of The Game Launcher?

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Karmelcutie
Oct 23, 2014 at 11:15 PM

On your home page right click on origin and choose properties

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Sim4ever
Dec 26, 2014 at 05:32 PM

Im going to try

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sallyyyyyyyyyyyyy
Jan 13, 2015 at 01:03 PM

I use sims 3 on xbox 360 and its been working fine untill just now. It works untill I want to save then it just freezes up and I have to switch the xbox off??? its so annoying because I have to redo all my work for it to just not save agaim

Answer 4 / 8

Anonimous
Nov 15, 2014 at 10:23 AM

All I had to do was close off my wifi, and it worked flawlessly!

Answer 5 / 8

Jack
Sep 22, 2013 at 11:54 PM

now that's not true. you just need the right requirements to actually run it. the game often crashes because the ram or the graphics card or anything like that doesn't support the game.

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kpies110
Sep 23, 2013 at 09:54 PM

Show me proof?

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game
May 19, 2014 at 01:05 PM

my game is above pc spec so it run sim 3 fine

Answer 6 / 8

Tigerhartedgirl
Apr 9, 2014 at 08:03 AM

I have enough RAM and my graphics card has been updated, so that is not the problem because the game still crashes on me. I however have windows 8.1, and have been told that the new update for it was the reason my game keeps crashing and until windows fixes it, there is nothing much I can do. (my husband is an I.T tech)

Answer 7 / 8

Cjhendoop
Jun 19, 2014 at 01:25 PM

Its simple! You need a ton of of space on your hard drive like 25gb+ so it can handle auto saving.

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Syn
Aug 1, 2014 at 02:51 AM

I have 600GB of space on my hard drive and it still crashes, so. No.

Answer 8 / 8

Jack McPhail
Jan 22, 2014 at 04:04 PM

I dont think The sims 3 has been made compatible with windows 8 yet, so theres your problem.

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Kaylee
Jan 22, 2014 at 04:14 PM

It always used to work with Windows 8 and even worked once I updated my computer to 8.1. It just recently started having this problem.

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Im wiith windows 7 and ive tried this. it made my sims run faster for some reason but just after 10 minutes it crashed again .. :( I dont knw what to do , im getting fed up with Sims. SOMEONE PLEASE HELP
How do I turn off dep for those programs? I can't seem to figure it out :(
http://help.ea.com/uk/article/dep-settings-for-sims-3-on-vista-and-windows-7/
When I did this, the game ran fine for a long time (got my hopes up) but then it crashed again.
I have the same problem but I'm unsure of how this solution works. DEP, according to Windows Help and Support, "is a security feature that can help prevent damage to your computer from viruses and other security threats. Harmful programs can try to attack Windows by attempting to run (also known as execute) code from system memory locations reserved for Windows and other authorized programs. These types of attacks can harm your programs and files.

DEP can help protect your computer by monitoring your programs to make sure that they use system memory safely. If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you." - Quoted from Windows Help and Support, What is Data Execution Prevention?

That is saying, that if it (DEP) is to stop, and close The Sims 3, then it would also notify you that it has done so. I haven't seen one person post about the DEP notifying them that the DEP closed The Sims 3.

However, if I am wrong, I give my greatest apologies and hope everyone finds a solution to this problem. Have a great rest of the day.

Sincerely,
Kitzz =^_^=
It won't let me, I try to select sims 3 but all it says is "No such interface supported"

i did get it off of Steam, would that make a difference?
I have the exact same problem! Me and My two older sisters have Windows 8, and we have recently installed Sims 3 and then a day after I installed Late night, and so did my older sisters. Then it would randomly say something along the line of 'Sims 3 have stopped working' forcing me to shut down the game. I need help? It doesn't happen to my sisters? And we all have the same laptops?
I bet even with top of the line latest CPU, memory and graphics the game would still freeze. My laptop is window 8.1 with 2.40GHz and 4GB of RAM. bye
The game to power ful for computer below 2.40ghz with 2gb of ram upgrade computer or buy new computer thanks!
hey the reason is its unstable is because it is a game that consumes more memory as you perform more events in game. a switch off and restart every hour will help to eliminate the memory being over consumed and game crash. also try stay offline as the server may be a problem but im still testing that right now,
I have the same prob only I have tried it when I was connected and disconnected, it still happens. I have Windows 8 as well as on a laptop. And it IS Maxis' Fault. It didn't use to do this for me.
I am the same MaimaiKai. Sometimes I get to play for less than a minute and it crashes. Other times I play for 1hr without problems and it crashes. I save every 10 minutes but sometimes it crashes before I get to save it the first time. It never used to do this. I've tried everything. Including contacting EA. They told me to delete some un-needed files but it didn't do anything. It never used to do this but its been the same on-going crashing for the past 6 months. I am wondering if it is because of windows 8 though. I never had this problem on my windows 7 laptop. Also, my cousin has never had this problem and she's almost all the expansion packs ( I thought that might make a difference). But she has a windows 7 Samsung laptop. IS there a hitch there as well. I do totally agree that it is Maxis' fault. Ever since the update (when Maxis came) its been crashing. I've tried everything I can think of and spent hours researching. I wish there was something I/We/They could do. Its annoying me so much. I'm sorry to anyone who has the same problem. I'll keep researching and update if I find anything (that's unlikely though cos I'm good at forgetting and I've tried everything). Good Luck! :D
P.S. Sorry about any mis-spellings! :P
This is all so true. I have a brand new 3.5GHz 6core processor with 12GB ram and a 1TB SSD and it still crashes for me. I'm running it on Windows 8.1 through bootcamp on my mac pro and sometimes the game runs perfectly for several hours straight - but sometimes my game will freeze and it will flicker to a black screen like it's trying to quit to the desktop but then it will quickly go back to the game - it will do this every 5-10 minutes and eventually it will crash to the desktop with the game music still playing and my mouse cursor will be the Sim's UI cursor and I am not able to control my computer. After this I have to shut down or restart. I am quite sure the major problem is the GPU overheating. When I ran the game on windows 7 with another equally fast computer I was able to manually control my GPU's fan speed and I never had a single problem. Overall, The Sims 3 runs much worse on windows 8, even with the latest software and driver updates. For years I tried running the game on my Mac OS and it always crashed.
That is bullcrap for the fact is just last year I was playing the Sims 3 on my five year old laptop and it never crashed the only problem it had was loading because of how old my computer is.
Hi I did have the same problem and it would happen as soon as I chose a House to live in if I had a pet but otherwise I would be able to play for a few minutes then it would crash but I think I have found a solution as it has not crahsed and I have I pet. I Right clicked on the sims 3 launcher clicked on properties and ran it in compatibility mode for windows 7 and it seems to have worked hope I have helped
@Ryan1mc3 How Do You Change The Properties Of The Game Launcher?
On your home page right click on origin and choose properties
I use sims 3 on xbox 360 and its been working fine untill just now. It works untill I want to save then it just freezes up and I have to switch the xbox off??? its so annoying because I have to redo all my work for it to just not save agaim
I have 600GB of space on my hard drive and it still crashes, so. No.
It always used to work with Windows 8 and even worked once I updated my computer to 8.1. It just recently started having this problem.

sportiechick · Accepted Answer · 2014-09-03T00:28:25-0400

Answer 1 / 8

sportiechick

Posts: 1
Registration date: Wednesday September 3, 2014
Status: Member
Last seen: September 3, 2014

34
Updated on Nov 27, 2018 at 04:30 AM

Hey try right clicking the sims icon on the desktop and going to properties.

Once you're there go to the compatibility tab and change the format that the game runs in. I had it running on windows xp mode or something and so when I changed it to windows 7, I haven't had a crash yet. I hope this helps!

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Liz
Oct 24, 2014 at 11:20 AM

thanks

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annominous
Jan 4, 2018 at 03:11 PM

i have a hybrid dell idk what that is?! but i messing around with what u said ill hopefully get it to work soon.

Sims 3 keeps crashing [Solved/Closed]

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