Compatibilitycheck.exe virus

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munnaaa Posts 2 Registration date Tuesday January 13, 2015 Status Member Last seen January 14, 2015 - Jan 13, 2015 at 03:38 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 14, 2015 at 04:25 AM
Hi,
I Need help getting this virus removed please.

I ran some scans by using FRST

and here is a link to FRST.txt
https://pjjoint.malekal.com/files.php?id=20150113_s10j612l11s13
link for additonal.txt
https://pjjoint.malekal.com/files.php?id=20150113_n13s8q13r8k9

Please guide me how to use FIX option aswell
thankyou so much.

3 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jan 13, 2015 at 06:27 AM
Hello

The above logs are not complete enough for identifying the virus.

Please,

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on Full.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
1
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jan 14, 2015 at 04:25 AM
Hello

It's not exactly a virus

See this article on how to correct the issue.

https://support.microsoft.com/en-us/help/172053/

Good luck and let me know
1
munnaaa Posts 2 Registration date Tuesday January 13, 2015 Status Member Last seen January 14, 2015
Jan 14, 2015 at 12:21 AM
Wow, thank you for such a clear response
and yes i finally finished the scan. here's the link
http://ww1.speedy.sh/?subid1=98f051de-36ec-11ea-9736-370c82dc9416

This virus has been taking over 1,000,000 k memory on my task manager and also 90% of memory on task manager aswell.
It doesnt even allow me to end process on task manager.

PLease help
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