Google chrome annoy by Pop-Up ads

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VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 - Jan 15, 2015 at 10:34 AM
VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 - Jul 24, 2015 at 04:00 PM
Hello everybody,
I have a computer running Windows 7..
I always use Chrome to surf to internet..
many Pop-Up Ads effect to the chrome.
I tried to run "malware byte", "supper anti spyware", and removed "Search protect" from my machine..

the "malware byte", "supper anti spyware" have detected many items and after that, i hit remove and restart the machine, run chrome again, the problem still persist..

What is your ideas?
Thanks so much
Best regards,
Related:

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jan 15, 2015 at 05:52 PM
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on Full.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
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VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 8
Jul 24, 2015 at 04:00 PM
That is working fine sir!
THanks
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