Google chrome annoy by Pop-Up ads

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VeasnaYim
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
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October 2, 2015
- Jan 15, 2015 at 10:34 AM
VeasnaYim
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
- Jul 24, 2015 at 04:00 PM
Hello everybody,
I have a computer running Windows 7..
I always use Chrome to surf to internet..
many Pop-Up Ads effect to the chrome.
I tried to run "malware byte", "supper anti spyware", and removed "Search protect" from my machine..

the "malware byte", "supper anti spyware" have detected many items and after that, i hit remove and restart the machine, run chrome again, the problem still persist..

What is your ideas?
Thanks so much
Best regards,

1 reply

Ambucias
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Monday February 1, 2010
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September 1, 2021
11,292
Jan 15, 2015 at 05:52 PM
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on Full.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
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VeasnaYim
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
8
Jul 24, 2015 at 04:00 PM
That is working fine sir!
THanks
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