Forgot password

Closed
rapy - Feb 19, 2015 at 05:07 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 3, 2015 at 04:00 PM
Hello,
Yes, i also forgot my yahoo password. Everytime i want to recover it with my alternate email or security question, you always send it to my old mobile number. The old number that i used to register is no longer available, i dont know what to do. Please we need your help. Will you kindly send it to facebook (***@***) or any other way. We hope you will give us some attention. Thank you!


1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Feb 19, 2015 at 05:18 AM
Hello

"you always send it to my old mobile number" we never did that and we will not send anything to you!

You must contact Yahoo Costumer Care using this form explaining your issue: (click on e-mail)

https://io.help.yahoo.com/contact/index?page=oops
Good luck
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Sir/mam, its always like that. Even if i want to recover my password using my security questions,my old number appears and it says the code has been sent to your mobile number.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164 > rapy
Feb 20, 2015 at 05:02 AM
So have you written to Yahoo explaining your issue?
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Yup. But no reply. Are they going to delete it? It's been a few months.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164 > rapy
Apr 3, 2015 at 04:00 PM
They take a very long time to answer.
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