Forgot password

Closed
rapy - 19 Feb 2015 à 05:07
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 3 Apr 2015 à 16:00
Hello,
Yes, i also forgot my yahoo password. Everytime i want to recover it with my alternate email or security question, you always send it to my old mobile number. The old number that i used to register is no longer available, i dont know what to do. Please we need your help. Will you kindly send it to facebook (***@***) or any other way. We hope you will give us some attention. Thank you!


1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
19 Feb 2015 à 05:18
Hello

"you always send it to my old mobile number" we never did that and we will not send anything to you!

You must contact Yahoo Costumer Care using this form explaining your issue: (click on e-mail)

https://io.help.yahoo.com/contact/index?page=oops
Good luck
Sir/mam, its always like that. Even if i want to recover my password using my security questions,my old number appears and it says the code has been sent to your mobile number.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > rapy
20 Feb 2015 à 05:02
So have you written to Yahoo explaining your issue?
Yup. But no reply. Are they going to delete it? It's been a few months.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > rapy
3 Apr 2015 à 16:00
They take a very long time to answer.