Lost password and I won't to format it

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propst - Feb 26, 2015 at 05:57 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 26, 2015 at 06:23 PM
Hello,

Ya I have a sony vaio laptop and it has a fingerprint scanner and when I turn on the laptop it goes to the log screen and I don't remember the password or my fingerprint don't work on it and I want to format it from the log in screen


1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,173
Feb 26, 2015 at 06:23 PM
Greetings,

We are terribly sorry but Kioskea cannot help you to recover your lost password, because you can't prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Best regards

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