suddenly FB not allowing my 7 years old usernameSolved/Closed

Question

Hi all
I came across strange problem Suddenly I cant log in at facebook I have 7 yeras old account with my own original name and surname , I use to interact with my family friends and interaction with my fellow expats etc Now today suddenly they didnt accept my login and ask me to change my username with valid copy of my IDs
How do I overcome this strange problem ,,How secure is to give my ID copies to FB Team ?

PLS HELP

thanks

Ambucias · Answer

Hello

It seems that your account has been hacked.

Try this 
First go to this page:, 

Click on the below link. You can find all the information 
https://www.facebook.com/hacked

http://www.facebook.com/help/security 

https://www.facebook.com/help/149190625213449
https://www.facebook.com/help/1058033620955509
If your Account Has Been Hacked And You Have Access To your Login Email

	Go here: https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery 
If your Account Has Been Hacked And Your Login Email Has Been Changed

	Go here: https://www.facebook.com/help/ 
If Your Account Has Been Hacked and You Don't Have Access To Your Login Email

	Go here: https://www.facebook.com/help/
Click on security then on Hacked accounts

kizley · Answer

Thanks for the reply,i have tried all the above mentioned procedures but I cant login.I have access to my email and getting notification about friends posts etc but I cant login.Whenver I give the paßsword I get the message 'first we will take a look at your documents and will let you know as soon as we make a decision'
I m very worried about my account and dont know where to contact facebook team

Ambucias · Answer

I suggest you read this article:

https://www.makeuseof.com/tag/recover-facebook-account-longer-log/

kizley · Answer

These are the screeshots of facebbok messages I got

oceanstech · Answer

Yeah..i have passed through with the same problem.
But now its solved..
You just have to give the answers of FB security questions.

Ambucias · Answer

Hello

What is the Facebook reply e-mail address?

kizley · Answer

Finally issue is resolved my Facebook account is accessible now. I have submitted my residence permit for verification of my name and DOB

THey send me one form 
https://www.facebook.com/help/183256078471165/?ref=cr
and my account is back

Thanks all for the help

kieferschild · Answer

You let a 7 year old access Facebook? 

Facebook's rules state that you must be 13 or older to register.

https://www.facebook.com/help/188157731232424

Ambucias · Answer

Hello Kizley,

Thank you very much for your feedback which will certainly help others.

P.S. How long did it take for Facebook to answer you?

Suddenly FB not allowing my 7 years old username

9 replies

Subscribe To Our Newsletter!