Password reset problem

Closed

lindaS - May 12, 2015 at 11:33 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 13, 2015 at 05:00 AM

Hello,
I have Stressfully been trying to do this on
my own, and I cannot get back into my yahoo mail (or yahoo period?) I have tried to All suggestions etc. I keep ending back at "find your ID" and then it sends a reset code, to my OLD phone number!The reason is I did not think to Change thIngs in my yahoo, Before I had my phone number changed and HOW...Do I get back to the place where I can Edit my Old information to Change my phone number, do i can get the code sent to my New number? THANK YOU

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1 response

Answer 1 / 1

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
May 13, 2015 at 05:00 AM

Hello

You must contact Yahoo Costumer Care using this form explaining your issue, just click on e-mail:

https://io.help.yahoo.com/contact/index?page=oops
Good luck

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