My gmail account has been disabled due to virus

Closed
Tania - Jun 22, 2015 at 03:21 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 22, 2015 at 04:47 PM
Hello, My gmail account has been disabled due to an email virus I got..
What can I do to enable it again?



3 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Jun 22, 2015 at 04:25 PM
Hi

GMail accounts don't get disabled by viruses.

When was the last time you successfully accessed your account?
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I got an email and opened it and clicked the link and it was a virus. The virus emailed my entire network. I went to log into my gmail email ***@*** and I got the message "your account has been disabled".. and now I can not access my emails.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Jun 22, 2015 at 04:47 PM
I see, Gmail is in the opinion that you are an unsecured client who could put others at risks. In a way, they are correct because you opened the virused e-mail.

In my opinion, even if you appeal to Gmail, they will not re-enable your account as other infected mails may be sent to and from it.

I suggest you try opening another account.

Good luck
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