My gmail account has been disabled due to virus

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Tania - 22 Jun 2015 à 15:21
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 22 Jun 2015 à 16:47
Hello, My gmail account has been disabled due to an email virus I got..
What can I do to enable it again?



3 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
22 Jun 2015 à 16:25
Hi

GMail accounts don't get disabled by viruses.

When was the last time you successfully accessed your account?
I got an email and opened it and clicked the link and it was a virus. The virus emailed my entire network. I went to log into my gmail email ***@*** and I got the message "your account has been disabled".. and now I can not access my emails.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
22 Jun 2015 à 16:47
I see, Gmail is in the opinion that you are an unsecured client who could put others at risks. In a way, they are correct because you opened the virused e-mail.

In my opinion, even if you appeal to Gmail, they will not re-enable your account as other infected mails may be sent to and from it.

I suggest you try opening another account.

Good luck