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Lost password in iPad2

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hdm1979 Posts 8 Registration date Sunday December 8, 2013 Status Member Last seen September 13, 2020 - Jun 22, 2015 at 05:14 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 23, 2015 at 04:03 AM
Hi,

My mother in law has an account on yahoo. She opens this account from her iPad2.
The problem is that she forget her password and the response to the secret answer.
The password is still recorded on the iPad2, so she still uses the account.
But the iPad2 is old and it might be a problem if the iPad get a problem..

Is there a way to get the mail password registered in the iPad or is there a way to get the password from yahoo, if we write the question to yahoo support from the email?

Thanks a lot
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2 responses

Answer 1 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Jun 22, 2015 at 05:23 PM
Hello

When was the last time you successfully accessed your account?

If there is no activity on an account for 30 days or more, it is automatically deleted from the server.
Sorry but your account no longer exist.
I suggest you create a new one.

P.S. To make sure, ask someone you know to send you an e-mail, if they get an error, you can be certain your account is no longer in service.
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hdm1979 Posts 8 Registration date Sunday December 8, 2013 Status Member Last seen September 13, 2020
Jun 22, 2015 at 05:34 PM
Thanks for the quick reply.
My mother in law is currently using it, every day, but she can access only from here iPad where the password is automatically inside. She only has to click the "mail" icon to get in the mails, read and write emails, even to me. So the email adress is definitively active.

The problem will happen if the iPad get lost, get brocken, or simply if she wants to access from another computer...

Thanks
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Answer 2 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Jun 23, 2015 at 04:03 AM
Here is the solution to your issue in this CCM.net "How-to :
https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account
Good luck
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