Hotmail account hacked

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Poppywright Posts 1 Registration date Wednesday July 15, 2015 Status Member Last seen July 15, 2015 - Jul 15, 2015 at 02:29 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 15, 2015 at 06:06 PM
Hello,
My Hotmail account is blocked, I am trying to unblock it. The alternate email address is no longer, so I need to know how to unblock this account. When it says I need a code I cannot provide because I no longer can access the alternate account. I this account for my job it has all important documents that I need.




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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jul 15, 2015 at 06:06 PM
Hi

Since you cannot access your alternate address, there is no way that the provider can communicate with you to send you a reset code. There is no magic trick to it. You can try their forum, there is no other way to communicate with a real person with those organizations.

For the time being, your account is lost.
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