Facebook hacked and contact information changed

[Solved/Closed]
Report
-
 Ames -
Hello,

My facebook was hacked 6 days ago and my email, phone number were taken off. I have tried everything to get my Facebook back and I really don’t want to make another one.

My page is still up but the email that’s with it is not an email that I use. I have tried everything option in the help center for Facebook and none of that helps either. Please help me if there are any other ways to recover it because I just want my Facebook back.
System Configuration: iPhone / Safari 11.0

1 reply

Posts
47365
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 2, 2021
10,754
Step #1 First of all visit to the official Facebook hacked account website: https://www.facebook.com/hacked then click on the option of "My Account is Compromised".





Then in next tab type in your email address or Login name or Full Name or your specified Phone No.

but if you still not able to find your account on Facebook then try type in for more specific something.

Step #2 The Real Process to recover your account is starts here, here you have to put in your account password, well not the real because, if you were knew the Facebook password, so you will not be here, try putting your old password.



Step #3 Now Choose the option of "Reset My Password Button".




Step #4 Obviously if you are hacked by someone, so the hacker have changed your password, so now you have to press the button of "no longer have access to these".



Step #5 Now in this step put the new password and confirm it.

13
Thank you

Glad we were able to help! Love us? Write us a review! Rate CCM

CCM 2942 users have said thank you to us this month

I had the same think happen this am. I'm assuming despite sending in a copy of my id Facebook won't do anything to help??? Has anyone had Facebook respond and help?
The same thing happened to my grandma's account. Got hacked last June 15 and I just noticed it yesterday. The password, phone number, and e-mail were all already changed. Sent the ID to Facebook and they responded after a few hours with a link and password to unlock her account (It was locked because of the sudden suspicious activities). But both didn't work, so I have no other way to access the account anymore. Facebook is pretty useless when it comes to these things.
> FBsucks
Who did you send the ID to that actually responded??
> georgemcneil
Same thing happened to
Me yesterday at 533am Est-they changed all my info-email, phone number, password… says IP address was in Holland. I can’t get in and have no idea how to contact FB support to send my info. I have a business account and my personal account. This is crazy that so much can be accessed and changed!
> Tlarsen
Same with me, I have two business pages. I have no idea how bad the damage is yet because of this mess. Have you found any solutions or any luck yet?

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!