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Can't install itunes

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j leathers - Aug 2, 2015 at 02:11 PM
 j leathers - Aug 2, 2015 at 09:29 PM
Hello, I received a message to new version of iTunes is available so I downloaded it and it keeps saying that it was corrupted and need to reinstall it so I've tried several times of uninstalling it and reinstalling it and it won't work. I wish I wouldn't of put the new version on my computer because now I can't use it. Is anyone else having this problem?




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2 responses

Answer 1 / 2
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Aug 2, 2015 at 02:14 PM
Have you downloaded a new copy? Internet errors can sometimes corrupt a download. You then need to delete the downloaded file and start over.

Good luck
Answer 2 / 2
j leathers
Aug 2, 2015 at 09:29 PM
There were a couple Apple items that I didn't uninstall when I uninstalled iTunes and that is why it wouldn't work so after uninstalling those two items and uploading iTunes it now works. Thanks for your help.