Blue screen

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Registration date
Monday September 28, 2015
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September 28, 2015
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252
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Saturday July 23, 2016
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April 20, 2017
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Hello,
this is the information available after computer restarted after system crash(blue screen)
problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80026BD140
BCP2: FFFFF8800F36F650
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\092815-23431-01.dmp
C:\Users\Tanmay\AppData\Local\Temp\WER-41231-0.sysdata.xml
could you please guide how to solve this problem.

2 replies


Hello,

can you please install BlueScreen View which will give you more information.

http://www.nirsoft.net/utils/blue_screen_view.html

If at first you don't succeed; call it version 1.0
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
Did this problem occur only once?