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1 response
BrianGreen
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Registration date
Saturday January 17, 2015
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150
Feb 8, 2016 at 07:58 PM
Feb 8, 2016 at 07:58 PM
Are you trying to connect wirelessly? if so you may not have the drivers for the wireless network card installed. You can check this in Device Manager.
Feb 8, 2016 at 08:40 PM
Feb 10, 2016 at 12:39 AM
The best way at this point to get it would be to connect the machine to your router with a network cable. You should then have access to the internet.
Now in Device Manager, you should be able to right click on any devices that say anything like "Network Device" or "Miniport" and then choose to update the driver.
It will ask you to supply a driver or search for a driver. Choose "Search for a driver". this can take some time and is not always successful, but is usually ok.
It would be a good idea to do this with all devices that have a red cross by them. When you have the wireless connection icon on your notification area, then you can remove the network cable and continue wirelessly, but you will need to connect to your router using whatever security code you have.
Feb 10, 2016 at 07:57 AM
Linda