I can't recover my password

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Toyin - Mar 11, 2016 at 10:12 AM
BunoCS Posts 15495 Registration date Monday July 11, 2005 Status Moderator Last seen October 23, 2024 - Mar 11, 2016 at 10:49 AM

Hello,
I don't have an alternative email linked to my old email which is ***@***, my new email is ***@***. I don't think I have a phone number linked too. My BBM is however linked to this email, I have tried all possible means to recover but I have not been able to. Now the mail is locked because of too many wrong security answers input as I don't also remember the answer to that as well. I have tried all I can. Kindly help resolve as I have important info to retrieve in this old email.

Regards.

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1 response

Answer 1 / 1

BunoCS Posts 15495 Registration date Monday July 11, 2005 Status Moderator Last seen October 23, 2024 1,533
Mar 11, 2016 at 10:49 AM

Hello,

When is the last time you successfully accessed your account? If there is no activity on an account for 30 days or more, it is automatically deleted from the server.

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