MP3 Player

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Mo - Mar 15, 2016 at 10:03 AM
KY_WD
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Thursday October 23, 2014
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- Mar 15, 2016 at 11:44 AM
Hello, I have just bought a HccToo MP3 player but when I plug it in to my laptop it makes a sound but I am unable to locate it even in device manager. Can you help please ?



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KY_WD
Posts
2054
Registration date
Thursday October 23, 2014
Status
Member
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February 28, 2017
120
Mar 15, 2016 at 11:44 AM
Hello Mo,

Have you tried to locate the external device in the Disk management menu? You can go there by going firstly on the Computer management option in Start menu. Does the player have a driver on a CD coming with it? If it does, you have to manually install it, especially if you work with a little bit obsolete OS like Windows XP. You could also update the driver of your USB controller device in the Device manager.
Does the player work on another PC with another OS? If you haven't tried, plug it in order to see would it get recognized or not there.

Hope that I helped you. Good luck.
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