HP 15 Screen does NOT turn on!

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TaraEatsHearts Posts 1 Registration date Thursday March 17, 2016 Status Member Last seen March 17, 2016 - Mar 17, 2016 at 12:33 AM
dannyds Posts 204 Registration date Thursday January 28, 2016 Status Contributor Last seen November 22, 2020 - Mar 17, 2016 at 05:39 AM
So, I got this HP 15 for my fiance about a MONTH ago and he's already having issues. The switch on the bottom that is SUPPOSED to hold the battery in, is loose and the battery partially came out and turned off the computer. I put the battery back in and then tried to power it up and I got a black screen. When I turn the laptop on, it sounds like it is booting up, and then gets VERY quiet about two minutes later. All the lights on the keyboard stay lit too. I would LOVE to know what is going on with it because even the people at HP have no clue. Someone please HELPPP!

1 reply

dannyds Posts 204 Registration date Thursday January 28, 2016 Status Contributor Last seen November 22, 2020 67
Mar 17, 2016 at 05:39 AM
Hi Tara,

It might be because of video driver.
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