Password problems

Closed

Bette - Apr 3, 2016 at 03:39 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 3, 2016 at 04:28 PM

Hello,
I am having a problem with my login. It keeps telling me that my password is incorrect. when I click on forgot password it asks me if I have access to an old email address from 4 years ago. When I say no it say uh-oh. How can I recover my password without this other email address.

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1 response

Answer 1 / 1

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Apr 3, 2016 at 04:28 PM

Sorry you can't; that other address is the only way Yahoo has to communicate with you to send you a reset code.

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