Forgot my yahoo password and do not have alternative email addre

Closed
padmila - Apr 6, 2016 at 04:52 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 6, 2016 at 04:58 AM
Hello,

I forgot my password.also I am no longer use my mobile phone number which was linked to yahoo account. also I did not update my alternative email address to my existing yahoo account. how do I recover my yahoo account. can you send verification code to my new number which was not yet linked to above account

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Apr 6, 2016 at 04:58 AM
E-mail providers take your account's privacy and security very seriously, and we'll only let you reclaim an account if you can prove you're the rightful owner.
When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address.
The Password Helper says my password can't be reset online - If you've tried using the Password Helper and weren't able to get access to your account, other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases, we recommend creating a new Yahoo account.
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