Phone number on account no longer in use

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Monday February 1, 2010
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Hello, i am trying to v
change my password i dont remeber it the phone number on account i no longer have that number my email is ***@*** new phone is ************* please help very important emails my sister has breast cancer need to talk to her please help


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Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,260
E-mail providers take your account's privacy and security very seriously, and we'll only let you reclaim an account if you can prove you're the rightful owner.
When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. You must keep that information up-to-date whenever it changes. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address.
The Password Helper says my password can't be reset online - If you've tried using the Password Helper and weren't able to get access to your account, other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases, we recommend creating a new account.