Alba mp3 player not recognized

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kylietheBOY Posts 1 Registration date Monday April 25, 2016 Status Member Last seen April 25, 2016 - Apr 25, 2016 at 01:27 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Apr 27, 2016 at 10:30 AM
when i plug my alba mp3 player into my acer chromebook11 it doesnt show up in he folder and i do not have device manager and i can not download it what do i do ?
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1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Apr 27, 2016 at 10:30 AM
Hello kylietheBOY,

Have you check if the USB flash works on different ports on your computer? If the PC has several USB ports, I recommend plugging it in each of them. Did you update the driver for the USB ports recently? I would also like to know, have you connected the USB flash on different computers with different operating systems? If you haven't you should do so. I'd appreciate if you give me more details about that.
If you haven't done it till now, I would like to suggest you try to access it with an Ubuntu Live CD/USB.
If the USB flash is not seen, you can reboot your machine while the pendrive is plugged in and enter the BIOS menu to see if the system can recognize it a physical level.

Hope that I helped.
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