Broken screen

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Sparkles - Jul 21, 2016 at 01:41 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jul 21, 2016 at 02:38 PM
Hello,
My screen is broken on my hp 2000 notebook PC and I did a factory reset ,now the external monitor says No Signal even though it's plugged into the laptop. What can I do to get it working again? I can't see anything on my laptop screen.


1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Jul 21, 2016 at 02:38 PM
It's not a good idea to try a factory reset when only using an external monitor. The reset/Windows install does not see the external monitor in its early stages. You might need to replace the broken screen before you can rest.

Good luck
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