Hello,
I should tell you all that I am not good at tech or computers, so please bare with me.
My disc was recently cleaned. I restarted my pc and I received an error "explorer.exe application error"
There was also a dll error C:\Windows\system32\WerConCpl.dll
My screen is black, however, I can use the internet via the task manager. When I tried to find explorer.exe in the task manager, the error message came up again.
Any advice?
thank you.
Related:
How to fix explorer.exe
How to fix explorer.exe error in windows 7 - Best answers
It appears you had a malware infection and the "clean" process removed some infected files.
I found these instructions to repair the WerConCpl.dll error:
(( please note that with limited computer knowledge you should probably not attempt this))
Step 1: Manually Register Werconcpl.dll Using Microsoft Register Server
OpenStep 2: Repair Invalid Werconcpl.dll Registry Entries
OpenStep 3: Remove Werconcpl.dll from the Windows Recycle Bin
OpenStep 4: Conduct a Full Malware Scan of Your PC
((steps removed))
OpenStep 8: Run Windows System File Checker ("sfc /scannow")
OpenStep 9: Install All Available Windows Updates
A more drastic solution is to back-up your files to an external drive and restore the PC to it's factory state.
