host YYY.hotmail.com [65.55.37.120]: 550 SC-001 (COL004-MC4F13) Closed

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Hello ! When people register on my job-board, they have to confirm their mail address by clicking on a link they receive in a mail automatically delivered. It's working perfectly for gmail addresses but for hotmail/outlook/live mail addresses it's not working... I receive the mail below and it's a BIG ISSUE because people can't confirm their registration ... : [i]This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: ***@*** SMTP error from remote mail server after MAIL FROM:<***@***> SIZE=2315: host mx3.hotmail.com [65.55.92.168]: 550 SC-001 (SNT004-MC3F2) Unfortunately, messages from 82.165.134.61 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. ------ This is a copy of the message, including all the headers. ------ Return-path: <***@***> Received: from [127.0.0.1] (helo=infongd6492.rtr.kundenserver.de) by s610188255.onlinehome.fr with esmtp (Exim 4.72) (envelope-from <***@***>) id 1bT1lM-0001k4-DT for ***@***; Fri, 29 Jul 2016 08:59:16 +0200 Received: from 197.96.188.98 (IP may be forged by CGI script) by infongd6492.rtr.kundenserver.de with HTTP id 0XKNip-1bG75m1gxC-015tny; Fri, 29 Jul 2016 08:59:16 +0200 X-Sender-Info: <***@***> Precedence: bulk X-Apache-Env: www-ip="MTk3Ljk2LjE4OC45OA==";helo="aW5mb25nZDY0OT IucnRyLmt1bmRlbnNlcnZlci5kZQ==";script="L3dwLWFkbW luL2FkbWluLWFqYXgucGhw" To: ***@*** Subject: Congratulation! You've successfully created an account on [XXXX] Date: Fri, 29 Jul 2016 06:59:16 +0000 From: XXXX <***@***> Message-ID: <***@***> X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer) MIME-Version: 1.0 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 8bit Dear ***@***,
Thank you for registering an account on XXXX as a candidate. You can start searching for your expected jobs or create your resume now.

Best regards,
XXXX[/i] Could you please help me to fix this issue? It's impossible to contact hotmail/outlook/microsoft and I didn't find the solution on internet. Thank you very much ! ;) Configuration: Mac OS X (10.11) / Firefox 48.0

Ambucias · Answer

Hi

The error 550 SC-001 indicates the following:

Outlook.com mail disallowed for non-compliance with the Microsoft policy. The refusal may be due to the presence of characteristics of spam in content or reputation of the IP address or domain. If you are not the administrator of the mail system or network, contact your email provider or Internet service to get help.

Alexandre50100 · Answer

Hello, Yes but here is the mail and as you can see there is nothing special, no spam characteristics... Furthermore, It's impossible to contact hotmail, I've contacted one and one my Internet service but they told me to contact hotmail : Dear,

Thank you for registering an account on %1$s. Please click here or or use the following copy paste link to confirm this email address.
%3$s

See you soon on MyExpatJob,

YourExpaTeam

Job-board for expatriates, impatriates and international profiles: www.myexpatjob.com

Host YYY.hotmail.com [65.55.37.120]: 550 SC-001 (COL004-MC4F13)

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