Pc automatically shutdown while gaming
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iitianajju
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1
Registration date
Tuesday 13 September 2016
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15 September 2016
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15 Sep 2016 à 06:26
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 16 Sep 2016 à 04:09
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 16 Sep 2016 à 04:09
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R2D2_WD
Posts
3606
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Monday 1 September 2014
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Member
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155
16 Sep 2016 à 04:09
16 Sep 2016 à 04:09
Hi iitianajju,
It seems like your laptop’s cooling fan has been contaminated with some dust. What you should do is open the laptop and clean it. If the laptop is under warranty, contact the seller, because opening the PC will terminate warranty. Once the laptop has been cleaned, the fan should work smoothly and temperature should be normalized. If the issue persists, the fan may have been damaged or you may need to apply new thermal paste to the processor. You may need to discuss this with a technician.
Hope this helps
Western Digital Representative
It seems like your laptop’s cooling fan has been contaminated with some dust. What you should do is open the laptop and clean it. If the laptop is under warranty, contact the seller, because opening the PC will terminate warranty. Once the laptop has been cleaned, the fan should work smoothly and temperature should be normalized. If the issue persists, the fan may have been damaged or you may need to apply new thermal paste to the processor. You may need to discuss this with a technician.
Hope this helps
Western Digital Representative
