Please help: my western digital is not recognized
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elena_sol
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1
Registration date
Thursday October 27, 2016
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October 27, 2016
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Oct 27, 2016 at 12:44 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Oct 28, 2016 at 01:04 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Oct 28, 2016 at 01:04 PM
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KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
122
Oct 28, 2016 at 01:04 PM
Oct 28, 2016 at 01:04 PM
Hi there Elena,
Have you tried to plug the WD hard drive to different ports on your MAC if more than one? If not, I recommend you plugging it in each of them because, for instance, the rear USB ports or that ones on the front panel may need updating their drivers.
Besides that, I would like to know, have you connected the external WD hard drive on different computers with different operating systems recently? If so, please, tell me more about it. I am also interested if the external drive has additional power cord or it receives the power by an USB cable. I'd appreciate if you give me more details about that.
Can you hear the hard drive spinning while connected or everything is calm and does not feel any vibration when you touch the case? If so, I think the disk must be brought to a data recovery company in order to help you extracting the information.
Hope this helps. Have a nice weekend.
Have you tried to plug the WD hard drive to different ports on your MAC if more than one? If not, I recommend you plugging it in each of them because, for instance, the rear USB ports or that ones on the front panel may need updating their drivers.
Besides that, I would like to know, have you connected the external WD hard drive on different computers with different operating systems recently? If so, please, tell me more about it. I am also interested if the external drive has additional power cord or it receives the power by an USB cable. I'd appreciate if you give me more details about that.
Can you hear the hard drive spinning while connected or everything is calm and does not feel any vibration when you touch the case? If so, I think the disk must be brought to a data recovery company in order to help you extracting the information.
Hope this helps. Have a nice weekend.