Lost password.

Closed
Robyn - 9 Nov 2016 à 11:07
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 9 Nov 2016 à 17:11
I cannot access my google or gmail on my computer or tablet.
The system says my account password has been changed.
I need help....I have gone through all the processes for a new password, however, all the information that is asked for me and nothing is resolv

2 responses

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
9 Nov 2016 à 16:04
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
9 Nov 2016 à 17:11
Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.