Lost password.

Closed
Robyn - Nov 9, 2016 at 11:07 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Nov 9, 2016 at 05:11 PM
I cannot access my google or gmail on my computer or tablet.
The system says my account password has been changed.
I need help....I have gone through all the processes for a new password, however, all the information that is asked for me and nothing is resolv

2 replies

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,835
Nov 9, 2016 at 04:04 PM
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,232
Nov 9, 2016 at 05:11 PM
Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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