Gmail disabled

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dsladepi Posts 2 Registration date Wednesday November 9, 2016 Status Member Last seen November 9, 2016 - Nov 9, 2016 at 12:32 PM
 Blocked Profile - Nov 16, 2016 at 04:21 PM
I use Gmail to host my email (login me@mydomain.com) using Gmail server. A couple of days ago my Gmail was hacked, someone was sending out emails using my email. I followed Gmails security protocols, reset my password, cleared out the filter that the hacker put up, and was up and running for about 12 hours. Then I couldn't send email (Gmail restricted this because "I" had already sent out many emails. Then that was cleared and I was using my Gmail again for 12 hours or so, then when I tried to login, I get the message, "This Google Account has been Disabled"...I click on the learn more link, fill out the forms, etc. but can't seem to make any progress. All my work / contacts are in there, what can I do? Help PLEASE!? Thank you!

3 replies

Blocked Profile
Nov 9, 2016 at 05:05 PM
Have you made google aware of your situation?
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dsladepi Posts 2 Registration date Wednesday November 9, 2016 Status Member Last seen November 9, 2016
Nov 9, 2016 at 06:23 PM
I sent several impassioned pleas by email and Google called me on my cell phone about 2 hours later! I had them send me an email from .google.com to verify it was indeed Google, it occurred to me they could be the hackers? Being paranoid probably, because Google did reply to my Yahoo generated email. Anyway, I discussed the situation and they sent me some security questions to my yahoo acct. I've answered the questions and I'm waiting until tomorrow for them to enable my account. I'll keep you up to date. Thank you for your reply and time!
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,239
Nov 9, 2016 at 06:29 PM
So you had a phone call ! If you spoke to someone, it does not smell good.
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Blocked Profile
Nov 16, 2016 at 04:21 PM
OUCH! You didn't respond to that did you? Google has no phone support!
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